Support

Support

Get your MotionPod set up and reading your run in a few minutes.

Setting up your MotionPod

1. Charge it. Plug the MotionPod into the included USB-C cable until the status LED shows a full charge.
2. Get the app. Download Motion Vitals (free) and create your account.
3. Pair over Bluetooth. Open the app, turn on Bluetooth, and follow the pairing guide — the LED confirms the connection.
4. Clip it on. Attach the MotionPod to your laces with the lace mount, snug and flat.
5. Run. The sensor auto-records on foot strike. After your run, open the app to sync and see your Vitals Score.

Troubleshooting

• Won't pair? Make sure Bluetooth is on, the MotionPod is charged, and you're within a few feet of your phone. Fully close and reopen the app, then retry.
• No data after a run? Keep the app open near the sensor to let it sync, and confirm the pod was clipped securely for the whole run.
• LED not lighting? Charge for at least 15 minutes on the included cable and try again.

Contact us

Still stuck? Contact us and we'll help. Browse common questions on the FAQ.